Privacy Policy
This Privacy Policy outlines how assupol-funeral.co.za ("we", "our", or "us") collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.
By using our site and submitting your personal information, you agree to the terms of this Privacy Policy and consent to the processing of your personal information as described below.
1. Who We Are
We are a lead generation platform. We connect users with third-party funeral cover providers. We are not a Financial Services Provider (FSP) and do not provide financial advice or sell insurance directly.
2. What We Collect
- Full name
- Contact details (email address, phone number)
- Demographic information (such as age, province, or city)
- Any other information voluntarily submitted via our forms
3. POPIA Compliance
- Only collect information that is adequate, relevant, and not excessive
- Process your information lawfully and transparently
- Only use your information for the purpose for which it was collected (e.g., to connect you with funeral cover providers)
- Take reasonable steps to protect your personal information from loss, misuse, and unauthorised access
- Allow you to access, correct, or request deletion of your personal data at any time
To exercise your POPIA rights, contact: [email protected]
4. Consent to Contact
By submitting your information on this site, you consent to:
- Receiving emails, phone calls, and SMS communications from us and its affiliated funeral cover partners
- Being contacted for purposes of offering and discussing relevant funeral cover quotes or services
You may opt out at any time by replying "STOP" to SMS messages, clicking the unsubscribe link in emails, or emailing us directly at [email protected].
5. Use of Information
- Forward your details to selected third-party funeral cover providers
- Help providers contact you with offers, quotes, or relevant information
- Improve our platform and marketing efforts
- Comply with legal obligations
We do not sell your data to unaffiliated third parties.
6. Data Sharing
We only share your personal information with trusted funeral cover providers and service providers directly involved in transmitting your lead data to those insurers. All third-party partners are contractually obligated to handle your information securely and in line with POPIA requirements.
7. Children/Minors
Insurance and funeral cover products are not intended for persons under the age of 18. We do not knowingly collect or process the personal information of minors. If such information is submitted, we will delete it promptly.
8. Cookies and Analytics
- Monitor website performance
- Enhance your browsing experience
- Understand user behaviour
You can adjust cookie settings via your browser at any time.
9. Security of Your Information
We apply reasonable technical and organisational measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction.
10. Your Rights Under POPIA
- Request access to your personal data
- Ask for corrections to inaccurate information
- Request deletion of your information
- Withdraw consent to processing
Contact [email protected] to submit any such requests.
11. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on this page and include a revised effective date.
12. Contact Us
For privacy-related questions or to exercise your data rights, please contact:
Email: [email protected]
Website: https://assupol-funeral.co.za/